Evento Attempts by Liveness or Facematch Exceeded

🚧

Atenção

Com a evolução do sistema, as informações podem sofrer alterações. Atente-se para a presença de novos campos.

Quando ocorrerem eventos nos documentos, uma requisição HTTP POST será disparada para a URL previamente cadastrada nas configurações da conta. Veja mais em Cadastro de Webhooks. A seguir, os detalhes do evento attempts_by_liveness_or_facematch_exceeded:

EventoDescrição
attempts_by_liveness_or_facematch_exceededOcorre quando as tentativas de autenticação via Selfie Dinâmica ou Biometria Facial são excedidas.
{
  "event": {
    "name": "attempts_by_liveness_or_facematch_exceeded",
    "data": {
      "signer": {
        "id": 82837,
        "email": "[email protected]",
        "created_at": "2023-08-02T14:48:53.405-03:00",
        "updated_at": "2023-08-02T14:48:53.405-03:00",
        "key": "ef40258e-acc8-4efa-bba3-f17d9e8eb888",
        "sign_as": "",
        "auths": [
          "email"
        ],
        "phone_number": null,
        "notified": false,
        "has_documentation": true,
        "documentation": "880.976.649-10",
        "name": "Paulo Silva",
        "birthday": "1992-10-21",
        "account_id": 9275,
        "delivery": "email",
        "secret": null,
        "contact": true,
        "selfie_enabled": false,
        "handwritten_enabled": false,
        "official_document_enabled": false,
        "liveness_enabled": false,
        "facial_biometrics_enabled": true,
        "notarial_envelope_id": null,
        "communicate_by": "email",
        "ready_to_destroy": false,
        "group": 1,
        "refusable": false,
        "roles": null,
        "remind_at": null,
        "remind_count": 0,
        "communicate_events": {}
      },
      "account": {
        "key": "ef40258e-acc8-4efa-bba3-f17d9e8eb888"
      }
    },
    "occurred_at": "2023-08-02T15:01:43.011-03:00"
  },
  "document": {
    "key": "a35ef65a-07d3-4194-819a-8b1b16bf8f3b",
    "account_key": "ef40258e-acc8-4efa-bba3-f17d9e8eb888",
    "path": "/Meu primeiro documento.pdf",
    "filename": "Meu primeiro documento.pdf",
    "uploaded_at": "2023-08-02T17:59:57.637Z",
    "updated_at": "2023-08-02T17:59:59.222Z",
    "finished_at": null,
    "deadline_at": "2023-09-01T14:59:35.124-03:00",
    "status": "running",
    "auto_close": true,
    "locale": "pt-BR",
    "metadata": {},
    "sequence_enabled": false,
    "signable_group": 1,
    "remind_interval": 3,
    "block_after_refusal": true,
    "downloads": {
      "original_file_url": "https://tavola-staging.s3.amazonaws.com/2023/08/02/17/59/57/2db2e757-19c9-42a1-bc52-896f0aebc11c/Meu%20primeiro%20documento.pdf?X-Amz-Expires=300&X-Amz-Date=20230802T180143Z&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFkaCXVzLWVhc3QtMSJHMEUCIQDCPDVaM1zoRMdOzvse9yiTeHn5GFmkD0%2FnbIx19c%2BKvgIgXSd659znOwhmB7F0BnosNQu9zV75bXq%2B%2BkSkF198bhYqugUI8v%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw2NzU3NDQ0MTM1NjkiDKLdUfIyPQgHQDLOWCqOBb3T%2BVtFKP6LeiCNVN0%2BdhOP%2FJkzD9mxHGNdIU8YCDnRglQEKcd9tiU1%2FqCwY8nT2FGxoX9n%2FkAad%2Fy8Lq7BuioKkXMmFCcofKKPV0Rpqn77SG3wTeWAci238sPhQRabJ5uCLzWdWPKZ3f0Pr4TGwxahEFcAA5LKJ333yHw4GCQTz0PjYk2GLGPWQ54YH3Ea6OQVHrfV6R7dujxZRc%2BpGRgGZBUK4kVj12kHdRqibhM2NXlEkvkaVL%2B4Jk4siS5JneY2YTenQxFb%2FP1%2FqdunHNRz9KBlKrQ3F0B1vnexFYdRdhls5wfzPhOXzeO9XCc5HWktlYI539OUNiL3YC3ihtxKdKWOKGmpDHL2a3Cvo0HCa7kKyTN0U7zzALPzqpJYW0N2OJJrDcZ27b1yq1RF5ZUzzQgnNtVeN%2FC%2Fl%2FFF8KxYpcdrP%2BdAjvDsfmp87Aay1tgu0tmKcerdLl1YdeKop5CEmUH00U8k38YvlHJOiliOPhd%2FmzJivRYgNgYrcEILaFLHFmannk4acifknB34mzkwogL9dyiE7HYC5ZkkHEpLVfsyfd%2BNV%2BJUZByE5N7Bh9CsTD8ef7qSMQZor2rxA%2FfVKDW0PxeT9k2ZEUA3w2gWn7ssETyqgpRBo4Pb3FrRw6G1dyJZOCTmFfVg8s0a%2BAe3W%2BnZk9psnoBIkxs7W8GwVfhTVHW7ZMoxhGML1WC3tYjVc0Lu%2Bo9bbnc79xI5Xv52dxn1ml%2Bhl4bhfEZweSGy5AaEBSqjwVvJQbtepIC5BHK0nMmCplxhPvXkUwbNMTvBNI3hdSZvqQ0yeCiRn1GUShn%2FMPKOJGFC0b77Hkw%2FHO8ZHa2spGuEQRuv5tpTVcpZagYnFGWrPiZaeTr31DCNj6qmBjqxAWLvYyFyMhB3Io5LAxC0%2ByayN0rlai5n78xe2CTPww9hDc%2BQvWmKJsG9JjRPwZCY5Px4wu%2FFnBttEHSt6SIJ62U6C%2Bz5ZJV4SpW1tV1Cjw4SJCfaHCvDNiucfbq%2FMQaTl2cfy60kyKYeIbjR8l7J%2BCtINcENMJV75l4E9KcS4Tecjz9XubGn5I6OtNjlUR0e%2F4sA2FPU9URaQWbCp6J6q7chSLS1creR8wooZrCaJlgJUw%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIAZ2VMBO6A4JFKD4YP%2F20230802%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-SignedHeaders=host&X-Amz-Signature=f135337f0b0a366ef4c759c5dfbb1d9ef09a0a73fbcc21bc972bdf7cfb0f3338"
    },
    "template": null,
    "signers": [
      {
        "list_key": "2ceef1b8-078d-45a6-bc6d-6bf9993a99ce",
        "key": "ef40258e-ebc8-4efa-bba3-f17d9e8eb738",
        "request_signature_key": "4b95ed85-91a4-47fd-99a4-b6e044a046a6",
        "email": "[email protected]",
        "name": "Paulo Silva",
        "has_documentation": true,
        "documentation": "880.976.649-10",
        "birthday": "1992-10-21",
        "phone_number": null,
        "sign_as": "party",
        "delivery": "email",
        "refusable": false,
        "url": "https://8.clicksign.dev/sign/4b95ed85-91a4-47fd-99a4-b6e044a046a6",
        "auths": [
          "email"
        ],
        "created_at": "2023-08-02T17:48:53.405Z"
      }
    ],
    "events": [
      {
        "name": "attempts_by_liveness_or_facematch_exceeded",
        "data": {
          "signer": {
            "id": 72857,
            "email": "[email protected]",
            "created_at": "2023-08-02T14:48:53.405-03:00",
            "updated_at": "2023-08-02T14:48:53.405-03:00",
            "key": "ef40258e-ebc8-4efa-bba3-f17d9e8eb738",
            "sign_as": "",
            "auths": [
              "email"
            ],
            "phone_number": null,
            "notified": false,
            "has_documentation": true,
            "documentation": "880.976.649-10",
            "name": "Paulo Silva",
            "birthday": "1992-10-21",
            "account_id": 2275,
            "delivery": "email",
            "secret": null,
            "contact": true,
            "selfie_enabled": false,
            "handwritten_enabled": false,
            "official_document_enabled": false,
            "liveness_enabled": false,
            "facial_biometrics_enabled": true,
            "notarial_envelope_id": null,
            "communicate_by": "email",
            "ready_to_destroy": false,
            "group": 1,
            "refusable": false,
            "roles": null,
            "remind_at": null,
            "remind_count": 0,
            "communicate_events": {}
          },
          "account": {
            "key": "78c20429-e9a2-46ec-a383-b2aea14a8eea"
          }
        },
        "occurred_at": "2023-08-02T18:01:43.011Z"
      },
      {
        "name": "add_signer",
        "data": {
          "user": {
            "email": "[email protected]",
            "name": "Paulo Silva"
          },
          "account": {
            "key": "78c20429-e9a2-46ec-a383-b2aea14a8eea"
          },
          "signers": [
            {
              "sign_as": "party",
              "key": "ef40258e-ebc8-4efa-bba3-f17d9e8eb738",
              "email": "[email protected]",
              "name": "Paulo Silva",
              "birthday": "1992-10-21",
              "documentation": "880.976.649-10",
              "has_documentation": true,
              "created_at": "2023-08-02T14:48:53.405-03:00",
              "auths": [
                "email"
              ],
              "selfie_enabled": false,
              "handwritten_enabled": false,
              "official_document_enabled": false,
              "liveness_enabled": false,
              "facial_biometrics_enabled": true,
              "communicate_by": "email",
              "list_key": "2ceef1b8-078d-45a6-bc6d-6bf6583a24ce",
              "url": "https://8.clicksign.dev/sign/ef40258e-ebc8-4efa-bba3-f17d9e8eb738",
              "read_receipts?": false
            }
          ]
        },
        "occurred_at": "2023-08-02T17:59:59.240Z"
      },
      {
        "name": "upload",
        "data": {
          "user": {
            "email": "[email protected]",
            "name": "Paulo Silva"
          },
          "account": {
            "key": "78c20429-e9a2-46ec-a383-b2aea14a8eea"
          },
          "deadline_at": "2023-09-01T14:59:35.124-03:00",
          "auto_close": true,
          "locale": "pt-BR"
        },
        "occurred_at": "2023-08-02T17:59:57.654Z"
      }
    ],
    "attachments": [],
    "links": {
      "self": "/accounts/2275/folders/349721/documents/a35ef65a-07d3-4194-819a-8b1b16bf8f3b"
    }
  }
}

Acesse aqui o exemplo do campo Document.

Acesse aqui o exemplo do campo Signers.